SHIPPING & DELIVERY

Shipping is free on all orders above Rs. 750. There is a Rs. 50 surcharge on all orders below Rs. 750.

We offer a post-paid Cash On Delivery service in select cities/towns. A Rs. 50 convenience charge is applicable, should you select COD as a payment method.

 

BELOW RS. 750

ABOVE RS. 750

PRE-PAID:

Rs. 50

FREE

CASH ON DELIVERY:

Rs. 50

Rs. 50

All orders are shipped within 2 working days by reputed courier companies who provide express shipping. On shipment, a confirmation email is sent to you, along with tracking details and expected date of delivery.

Deliveries are usually made within 2-5 working days from shipment.

If your location is not serviced by our courier service providers, we will ship the order by registered speed post, and delivery may take 5-10 working days.

Do get in touch with us should you require any information regarding the status of your order or shipment.

OUR SIMPLE 15 DAYS RETURN POLICY

At Jv Wears, we are committed to customer delight and making online shopping a pleasant experience. All products are scrutinized for quality and size by our experts before dispatch. In the rare case that the ordered products are not up to mark and don't fit you right, there is absolutely no need to worry. Based on availability and preference, we'll either send a replacement product or process a refund/credit note for you upon receipt of returned products.

To be eligible for exchange or return, the products should not be used, washed or dirty. The product must also be in its original undamaged Jv Wears box with all tags attached. Panties, Shape wear are not eligible for returns for hygiene reasons.

Replacement products will be typically shipped within 4 working days of receiving the returned products. Refunds will be processed within 2-3 working days and will reflect back in your account in 7-10 working days. For orders placed using Cash on Delivery as the payment method, refunds can be processed to your bank account via National Electronic Funds Transfer (NEFT). NEFT refunds will be be credited to your account in 3-4 business days.

We cannot possible to reverse pickup in you door step

You should be sent us the products through any courier service including Speed post. We will reimburse Rs. 40 against the shipping cost in the form of a voucher upon receipt of products. This voucher will be valid for 1 year and can be redeemed in your next purchase.

HOW DO I INITIATE A RETURN?

Ensure the items you would like to return meet our guidelines:
Step 1: Email us at care@jvwears.com or call us at 09585538301 to initiate a Reverse Pick-up
Step 2: Put the items in the Jv Wears Box along with the original invoice
Step 3: Seal the box ensuring that all sides are properly closed and deliver to your courier partner
Step 4: Kindly email us the AWB or Reference number at care@jvwears.com

 

RETURN ADDRESS:

JV Overseas Exports

86/2A, J.V. Complex

Pitchampalayam Pudur

P.N. Road, Tirupur – 641603

Tamil Nadu.